Medical services are provided and billed by Sunset Walk-In Healthcare. Our providers participate in most of the major health insurance plans in the region.

If your plan is not listed below, we will be unable to file a claim on your behalf. However, we can provide you with a form that you can submit to your insurance company to instruct them to send reimbursements directly to you.

​Please be aware that with any health plans, there may be deductibles and co-payments for which you could be responsible.

For your convenience we also accept cash self-pay patients; insurance is not necessary.

 Questions About Your Bill

What billing or insurance information will I receive?

​You will be given a copy of your bill. You may also access your information from our secure patient portal on our website.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

​​Why am I getting bills from physicians?

​Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:

  • your own physician
  • other providers who conducted tests and procedures
  • consulting physicians were chosen by your treating physician to read and interpret test results these physicians may include specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, radiology, or physical therapy


I received a notice that my insurance company has paid on my bill — but I can’t understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we’ll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

 

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